What payment methods do you accept? We accept Visa, MasterCard, American Express, Discover, Electronic Checks, Personal Checks and PayPal payments.  Please note payment made by personal check will subject to delay shipment of order until the bank processes your check.  This may take from 5-12 working days depending on your bank.  When can I cancel my order? You have 72 hours from the time the order is placed to cancel the order for a full refund. If after the 72 hours you wish the order cancelled there will be a 15% restocking fee charged. How hard is it to install the low voltage systems? Low voltage systems are easy to install. Low voltage cable does not need to run through conduit, it can be installed in a shallow trench or run on the surface. With the use of low voltage cabel the risk of electrical shock is eliminated.  You should always consider consulting an expert.  How do I install the wall sconces? Please see our fastening instructions page. How do I determine the correct size for my low voltage lighting transformer? The size of the transformer is determined by the quantity and wattage of the lights used. Example: 12 lights at 24.4 watts would give you a total wattage of 292.8 which would require a 300 watt transformer. Do Not exceed the maximum wattage capacity of the transformer. What spacing should I use for wall sconces? Install sconces approx. 60" from the floor and 8' to 10' apart. How long will it take to receive my order? You have to understand that we are a manufacturing company and that we sometimes have to manufacture your order if we are out of stock at that time.  In this case, we manufacture orders by first come first serve basis.

FAQ

FAQ

What payment methods do you accept? We accept Visa, MasterCard, American Express, Discover, Electronic Checks, Personal Checks and PayPal payments.  Please note payment made by personal check will subject to delay shipment of order until the bank processes your check.  This may take from 5-12 working days depending on your bank.  When can I cancel my order? You have 72 hours from the time the order is placed to cancel the order for a full refund. If after the 72 hours you wish the order cancelled there will be a 15% restocking fee charged. How hard is it to install the low voltage systems? Low voltage systems are easy to install. Low voltage cable does not need to run through conduit, it can be installed in a shallow trench or run on the surface. With the use of low voltage cabel the risk of electrical shock is eliminated.  You should always consider consulting an expert.  How do I install the wall sconces? Please see our fastening instructions page. How do I determine the correct size for my low voltage lighting transformer? The size of the transformer is determined by the quantity and wattage of the lights used. Example: 12 lights at 24.4 watts would give you a total wattage of 292.8 which would require a 300 watt transformer. Do Not exceed the maximum wattage capacity of the transformer. What spacing should I use for wall sconces? Install sconces approx. 60" from the floor and 8' to 10' apart. How long will it take to receive my order? You have to understand that we are a manufacturing company and that we sometimes have to manufacture your order if we are out of stock at that time.  In this case, we manufacture orders by first come first serve basis.